West Genesee CSD uses ParentSquare for District and school communication, primarily with email, text, and app notifications. ParentSquare automatically generates an account for each parent, using their preferred email address and phone number based on information based in Schooltool. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified. (Phone calls will be used primarily for emergency situations only.) 

Here’s what you can do with ParentSquare:

• Receive messages from the school via email, text or app notification 

• Choose to receive information as it comes or all at once with a daily digest at 6pm 

• Communicate in your preferred language

• Direct message teachers, staff and other parents

• Participate in group messages

• Sign up for parent-teacher conferences

• Send payments, sign forms & permission slips, receive report cards, sign up to volunteer and more all from your desktop or mobile device

The District, your school, and teachers will use ParentSquare to communicate with parents and guardians. This includes emergency messages as well as information closely related to the school’s educational mission. You will receive notifications via email, text, voice call, and posts from the ParentSquare mobile app and ParentSquare portal, depending on the contact information you have in Schooltool (our Student Information System). Parents are automatically registered to receive notifications when they enroll their student. Please note that standard text messaging rates may apply for all text messages. 

We promise to only send you information related to school. You can opt-out at any time. 

Not Receiving Emails: If you are not receiving emails, please check your spam/junk/promotions folders, then mark them as 'not spam/junk'. Also, please add publications@westgenesee.org and the email address for your principal into your email contacts, and then you should receive emails from your school and the District.

Please email the Publications Office at publications@westgenesee.org with any questions.

Social Media (X-Twitter/Facebook/Instagram Page)

Instagram, X/Twitter, and the Facebook page will be used to communicate throughout the year and especially for snow days and closings (in conjunction with the media being contacted.)

• Overview of Notifications (Includes a link to a 2-minute how-to video) (PDF of How to update Notification Settings on a Phone)

• How to Manage your Account Settings (You will need to be logged in to your ParentSquare account to view this.)