PS Tips

Overview of Notifications

Users can fine-tune their notification settings for posts for each school and district. For General Announcements, you can select Digest, Instant, or choose to turn off notifications altogether (excluding emergency alerts and notices.) You can choose to receive email, text, and/or app notifications.

A secondary parent/guardian contact may want to turn off all notifications except for emergency alerts (This is particularly useful if their partner parent/guardian manages school-related daily activities).

ParentSquare allows users to customize their notifications by notification type and select their preferred delivery method for each school and district.

You can set the frequency of notifications for posts. The Instant setting will send all post notifications in real time. The Digest setting sends direct messages, alerts, and time-sensitive posts instantly, but sends all non-time-sensitive posts at the end of the day, reducing the number of notifications you receive daily. Note: we recommend the Digest setting.  

Notification types include:

  • Urgent Smart Alerts & Notices - urgent alerts, attendance notices, and auto notices marked as critical notices (cannot be disabled).

  • General Announcements & Messages - posts, direct messages and reminders.

  • School Alerts - smart alerts and other student notices.

Under General Announcements, you can select how often you want to receive notifications for posts. Select Off, Instant or Digest notifications.

  • Off: no notifications about posts will be sent to you. Emergency Alerts and Notices will still be sent. School Alerts will still be sent if turned on.

  • Instant: you'll receive an email and/or text and/or an app notification every time a notice or message is sent.

  • Digest: you'll receive an email and/or text and/or an app notification once a day in the evening with all posts from that day.

The default setting is typically Digest, so that you receive all notices and post messages in one convenient notification once a day. All emergency notifications still come through instantly, and a school can override settings as needed for an urgent message. If you choose Instant notifications, and have multiple children in multiple schools, that can add up to a lot of messages.


How to Update Notifications on a Phone

Click here for a printable PDF.


How to Update Notifications on a Phone and/or a Web Browser:

Click here for a web article  (Note: To see web article and video you will need to be logged in to ParentSquare.)

CHECK OUT THE HOW TO 2-MINUTE TIP VIDEO AT THE TOP OF THE ARTICLE!

Next tip: How to update account settings....Be on the lookout!